FAQs

Have questions? I have answers!

How do I place an order?

To place an order - simply add it to your cart and purchase it! It's super simple!

Do you offer Sezzle?

I can finally say YES! There are also other ways to pay as well! I offer a variety of payment options!

Have questions regarding shipping?

Check out the policies page here https://www.reneelees.com/pages/return-exchange-shipping-policies

You put in the wrong address for you purchase?

No problem, be sure to catch it BEFORE I mail it out. Once it's in the mail, there isn't much I can do about it. I will do my best to track it down and get your package with the correct address on it.

Made a purchase and got the wrong size/item?

If it was a mistake made by me I AM SO SORRY!! I strive to make sure each order gets the correct items. Send me a message on Facebook or send an email and I will correct my mistake ASAP!

If you purchase the wrong size - let me know ASAP! You have 7 days from purchase/receiving to exchange for the correct size. I do this because items sell out so fast, I can't guarantee I will have the correct size or item in stock still. 

You purchased the wrong size but now the item is SOLD OUT - it is extremely important to make sure you order the right size. I will do my best to give you a heads up about how it fits but everyone's body is different, please remember that. We can be the same size but what fits you may not fit me how I like. If this happens, once I get the item back UNWORN, SMOKE FREE, SMELL FREE, AND UNWASHED - you will receive store credit. NO MONEY BACK. 

I made a purchase at one of your booths and my item doesn’t fit. What do I do?

If you purchased an item from one of my booth locations, you will have to go to THAT LOCATION. I do not do exchanges if the item was purchased from a booth location. I know this can be a hassle but I have certain items at each location. If you cannot remember where you got it from, send me a message and I will tell you which location you got it from. The ladies at each place are extremely sweet and will be able to help you.

How do I become a RL Babe?

Click this link for all the info on becoming a RL Babe 

https://www.reneelees.com/blogs/rl-babes/become-a-rl-babe